We would like to express our appreciation for the prompt and courteous service we received regarding a leak we reported on Saturday, January 28, 2006. It was the first rainstorm since our roof was installed in September, 2006, and it happened to be a Saturday. I contacted your office at 8:00 am, and had a response from Mark by 12:20 pm the same day. Your crew was at my premises by 3:00 that afternoon to take care of the problem that may have occurred. Everyone we encountered was courteous and professional. It is indeed a pleasure to do business with a company who exhibits such professionalism and whose primary concern is their customers.